Vinted Shoppers Express Anger Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with other platforms.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
